Privacy Policy for Goodyear Quick Wrench Houston
Effective Date: January 2, 2024
Quick Wrench Houston (“we,” “our,” or “us”) is committed to protecting your privacy. This policy explains how we collect, use, share, and protect personal information you provide when interacting with our business — including via Facebook Lead Ads, our website, or offline communication.
1. Information We Collect
We may collect the following categories of personal information:
- Identifiers: name, phone number, email address, mailing address
- Vehicle-related information: make, model, service type
- Communication data: messages you send to us through forms, chat, or calls
- Internet activity (if using our website): IP address, cookies, browser/device info, and pages visited
2. How We Collect Information
We collect your information through:
- Facebook Lead Ads and online contact forms
- Website tracking (see Cookie Policy below)
- Phone calls or in-person visits
- Email communication
- Third-party marketing platforms (if you opt in)
3. How We Use Your Information
We use your information to:
- Respond to service inquiries and schedule appointments
- Provide fleet estimates or quotes
- Send service updates, reminders, or promotional offers (only if you opt in)
- Improve our customer experience and internal operations
- Comply with legal or regulatory obligations
We do not sell your personal information. We may share it with trusted service providers solely for business operations (e.g., CRM, scheduling, analytics).
4. Cookie Policy (For Website Visitors)
Our website uses cookies and similar technologies to enhance your experience.
What Cookies Do:
- Remember your preferences
- Track website traffic (via Google Analytics, Facebook Pixel, etc.)
- Enable retargeting ads
You can manage or block cookies in your browser settings at any time.
5. Your Rights (Texas Residents)
Under the Texas Data Privacy and Security Act (TDPSA), you have the right to:
- Know what personal data we collect and how we use it
- Access a copy of your data
- Correct inaccurate information
- Delete your personal data (with some exceptions)
- Opt out of targeted advertising or data sharing with third parties
To exercise any of these rights, email us at:
📧 myshop@goodyearquickwrench.com
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access or misuse.
7. Data Retention
We retain your data only as long as needed to fulfill service obligations or comply with legal requirements. After that, it is securely deleted or anonymized.
8. Children’s Privacy
We do not knowingly collect personal data from individuals under 18 years of age.
9. Contact Us
If you have questions about this Privacy Policy or your data, contact us:
Goodyear Quick Wrench Houston
📍 17750 Farm to Market Rd 529, Houston, TX 77095
📞 (281) 856-7864
📧 myshop@goodyearquickwrench.com