Valerie J.
15:51 02 Dec 23
I went to get my oil change..I was quoted a price of 19.99 plus services, tax of 26.17. When I recieved my car it was 32.47. I asked him why it jumped to that, he immediately got an attitude and let me know he's been in the busy 21 yrs.I calmly told him I as well had been in customer service for over 20 yrs and I know you don't do anything extra without a customer consent and letting know cost..To get an attitude is unacceptable and un professional. Now a few more dollars isn't much, but it's my money and I have the right to inquire about cost..I will not be doing business with them again!!!THAT WAS 2 years agoToday..I LOVE THE NEW OWNERS!!!BRAD AT THE FRONT DESK IS SO FRIENDLY, HELPFUL AND INCREDIBLY PROFESSIONAL..HE APOLOGIZED FOR THE BAD SERVICES I RECEIVED (WHICH WASN'T HIS FAULT HE DIDN'T EVEN WORK HERE AT THE TIME)I AM 100% HAPPY CUSTOMER 😃